First-line supervisors of retail sales workers

SOC Code: 41-1011
Also known as:
Art Gallery Director, Auto Leasing Manager, Auto Parts Manager, Auto Rental Supervisor, Automobile Leasing Supervisor
Median Annual Salary
$47,320
-5.0% growth (2024-2034)
125K
Openings/Year
1.4M
Current Jobs

What First-line supervisors of retail sales workers Do

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

💰 Salary

$47,320
Median annual wage (2024)

📈 Job Growth

-5.0%
Decline

🎓 Education

High school diploma or equivalent
Typical entry-level requirement

🚀 Annual Openings

125K
Projected average per year

👔 Work Experience

Less than 5 years
Required before entry

Employment Projections (2024-2034)

Current Employment (2024)

1,432,600

Projected Employment (2034)

1,360,300

Top Skills Required

Active Listening
Speaking
Service Orientation
Critical Thinking
Monitoring

Daily Tasks & Responsibilities

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.

Technology & Tools

Adobe Acrobat Adobe Illustrator Adobe InDesign Adobe Photoshop Apple Safari Autodesk Revit Facebook Google Analytics Google Docs IBM SPSS Statistics

📚 Entry-Level Education

High school diploma or equivalent
Most common requirement

🎯 Recommended Education

High School Diploma
O*NET recommended level

Degree Programs for First-line supervisors of retail sales workers

These degree programs can prepare you for a career as a first-line supervisors of retail sales workers:

Selling Skills and Sales Operations

1,566 degrees awarded • 82 colleges offer this program

Retail Management

1,434 degrees awarded • 57 colleges offer this program

Retailing and Retail Operations

1,000 degrees awarded • 34 colleges offer this program

E-Commerce/Electronic Commerce

467 degrees awarded • 39 colleges offer this program

General Merchandising, Sales, and Related Marketing Operations, Other

223 degrees awarded • 19 colleges offer this program

Floriculture/Floristry Operations and Management

148 degrees awarded • 21 colleges offer this program

Special Products Marketing Operations

145 degrees awarded • 7 colleges offer this program

Consumer Merchandising/Retailing Management

126 degrees awarded • 8 colleges offer this program

Best Colleges for Becoming a First-line supervisors of retail sales workers

Ranked by Repit grade, then by degrees in related programs. These are the top-rated colleges that prepare students to become first-line supervisors of retail sales workers.

# College Location Related Degrees Repit Grade
1 University of Wisconsin-Madison Madison, WI 273 B+
2 Purdue University-Main Campus West Lafayette, IN 117 B+
3 University of Minnesota-Twin Cities Minneapolis, MN 38 B+
4 Fashion Institute of Technology New York, NY 9 B+
5 University of Missouri-Columbia Columbia, MO 184 B
6 University of South Carolina-Columbia Columbia, SC 147 B
7 Kansas State University Manhattan, KS 126 B
8 Oklahoma State University-Main Campus Stillwater, OK 90 B
9 University of Kentucky Lexington, KY 88 B
10 University of Arizona Tucson, AZ 68 B
11 Iowa State University Ames, IA 67 B
12 Washington State University Pullman, WA 56 B
13 Rutgers University-Newark Newark, NJ 50 B
14 Syracuse University Syracuse, NY 28 B
15 Oregon State University Corvallis, OR 25 B
16 Texas Tech University Lubbock, TX 24 B
17 Miami University-Oxford Oxford, OH 24 B
18 University of Wyoming Laramie, WY 21 B
19 University of Louisville Louisville, KY 16 B
20 Ball State University Muncie, IN 13 B

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Frequently Asked Questions

How much do first-line supervisors of retail sales workers make?
The median annual salary for first-line supervisors of retail sales workers is $47,320.
What education do first-line supervisors of retail sales workers need?
Most first-line supervisors of retail sales workers positions require a high school diploma or equivalent. Common degree programs include Selling Skills and Sales Operations, Retail Management, Retailing and Retail Operations.
Is becoming first-line supervisors of retail sales workers a good career choice?
First-line supervisors of retail sales workers is projected to see -5.0% job growth from 2024 to 2034, which reflects some decline in the field. With approximately 125,100 job openings expected annually, there are good opportunities for those entering the field.
What are the best colleges for first-line supervisors of retail sales workers?
Top colleges for aspiring first-line supervisors of retail sales workers include University of Wisconsin-Madison, Purdue University-Main Campus, University of Minnesota-Twin Cities, Fashion Institute of Technology, University of Missouri-Columbia. These schools are ranked based on their Repit grade and the number of graduates in related programs.
What other job titles are similar to first-line supervisors of retail sales workers?
First-line supervisors of retail sales workers may also be known as: Art Gallery Director, Auto Leasing Manager, Auto Parts Manager, Auto Rental Supervisor, Automobile Leasing Supervisor, Bakery Manager, Branch Manager, Branch Store Manager, Car Rental Manager, Cashier Manager, Cashier Supervisor, Concession Manager, Convenience Store Manager, Dairy Department Manager, Dairy Store Manager, Delicatessen Department Manager, Delicatessen Manager, Delicatessen Store Manager, Department Manager, Department Sales Manager. These titles often refer to similar roles with varying responsibilities or specializations.