First-line supervisors of office and administrative support workers

SOC Code: 43-1011
Also known as:
Accounting Administrator, Accounting Clerks Supervisor, Accounting Director, Accounting Manager, Accounting Supervisor
Median Annual Salary
$66,140
-0.3% growth (2024-2034)
145K
Openings/Year
1.6M
Current Jobs

What First-line supervisors of office and administrative support workers Do

Directly supervise and coordinate the activities of clerical and administrative support workers.

💰 Salary

$66,140
Median annual wage (2024)

📈 Job Growth

-0.3%
Little or no change

🎓 Education

High school diploma or equivalent
Typical entry-level requirement

🚀 Annual Openings

145K
Projected average per year

👔 Work Experience

Less than 5 years
Required before entry

Employment Projections (2024-2034)

Current Employment (2024)

1,558,400

Projected Employment (2034)

1,554,400

Top Skills Required

Reading Comprehension
Active Listening
Speaking
Monitoring
Social Perceptiveness

Daily Tasks & Responsibilities

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Recruit, interview, and select employees.
  • Interpret and communicate work procedures and company policies to staff.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.

Technology & Tools

Adobe Acrobat Apple macOS Facebook Google Docs Henry Schein Dentrix IBM SPSS Statistics Intuit QuickBooks MEDITECH software Microsoft Access Microsoft Excel

📚 Entry-Level Education

High school diploma or equivalent
Most common requirement

🎯 Recommended Education

Bachelor's Degree
O*NET recommended level

Degree Programs for First-line supervisors of office and administrative support workers

These degree programs can prepare you for a career as a first-line supervisors of office and administrative support workers:

Administrative Assistant and Secretarial Science, General

6,607 degrees awarded • 444 colleges offer this program

Office Management and Supervision

3,126 degrees awarded • 200 colleges offer this program

Medical Office Management/Administration

2,900 degrees awarded • 121 colleges offer this program

Executive Assistant/Executive Secretary

1,380 degrees awarded • 78 colleges offer this program

Medical/Health Management and Clinical Assistant/Specialist

1,195 degrees awarded • 21 colleges offer this program

Medical Reception/Receptionist

844 degrees awarded • 37 colleges offer this program

E-Commerce/Electronic Commerce

467 degrees awarded • 39 colleges offer this program

Customer Service Management

198 degrees awarded • 20 colleges offer this program

Veterinary Office Management/Administration

66 degrees awarded • 2 colleges offer this program

Agricultural Business Technology/Technician

35 degrees awarded • 6 colleges offer this program

Best Colleges for Becoming a First-line supervisors of office and administrative support workers

Ranked by Repit grade, then by degrees in related programs. These are the top-rated colleges that prepare students to become first-line supervisors of office and administrative support workers.

# College Location Related Degrees Repit Grade
1 Southern Methodist University Dallas, TX 97 B
2 State Technical College of Missouri Linn, MO 72 B
3 University of Missouri-Columbia Columbia, MO 65 B
4 Merkaz Bnos-Business School Brooklyn, NY 53 B
5 Rutgers University-Newark Newark, NJ 50 B
6 Indian Capital Technology Center-Muskogee Muskogee, OK 45 B
7 Brigham Young University-Idaho Rexburg, ID 614 C+
8 Rasmussen University-Minnesota St. Cloud, MN 284 C+
9 College of Lake County Grayslake, IL 239 C+
10 Central Louisiana Technical Community College Alexandria, LA 233 C+
11 Mississippi Gulf Coast Community College Perkinston, MS 158 C+
12 Valencia College Orlando, FL 158 C+
13 Wayne Community College Goldsboro, NC 158 C+
14 Western Michigan University Kalamazoo, MI 128 C+
15 Monroe College Bronx, NY 127 C+
16 Milwaukee Area Technical College Milwaukee, WI 111 C+
17 Santa Ana College Santa Ana, CA 107 C+
18 Odessa College Odessa, TX 104 C+
19 Pasadena City College Pasadena, CA 100 C+
20 Shasta College Redding, CA 99 C+

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Frequently Asked Questions

How much do first-line supervisors of office and administrative support workers make?
The median annual salary for first-line supervisors of office and administrative support workers is $66,140.
What education do first-line supervisors of office and administrative support workers need?
Most first-line supervisors of office and administrative support workers positions require a high school diploma or equivalent. Common degree programs include Administrative Assistant and Secretarial Science, General, Office Management and Supervision, Medical Office Management/Administration.
Is becoming first-line supervisors of office and administrative support workers a good career choice?
First-line supervisors of office and administrative support workers is projected to see -0.3% job growth from 2024 to 2034, which reflects some decline in the field. With approximately 144,500 job openings expected annually, there are good opportunities for those entering the field.
What are the best colleges for first-line supervisors of office and administrative support workers?
Top colleges for aspiring first-line supervisors of office and administrative support workers include Southern Methodist University, State Technical College of Missouri, University of Missouri-Columbia, Merkaz Bnos-Business School, Rutgers University-Newark. These schools are ranked based on their Repit grade and the number of graduates in related programs.
What other job titles are similar to first-line supervisors of office and administrative support workers?
First-line supervisors of office and administrative support workers may also be known as: Accounting Administrator, Accounting Clerks Supervisor, Accounting Director, Accounting Manager, Accounting Supervisor, Accounts Payable Manager, Accounts Payable Supervisor, Accounts Receivable Manager, Accounts Receivable Supervisor, Adjustment Supervisor, Administrative Coordinator, Administrative Officer, Administrative Supervisor, Admissions Supervisor, Admitting Officer, Advertising Dispatch Clerks Supervisor, Agency Appointments Supervisor, Airline Ticket Sales and Reservations Supervisor, Animal Hospital Office Supervisor, Assembly Stock Supervisor. These titles often refer to similar roles with varying responsibilities or specializations.