Telemarketers

SOC Code: 41-9041
Also known as:
Call Agent, Call Center Agent, Call Center Operator, Call Center Representative (Call Center Rep), Call Center Sales Agent
Median Annual Salary
$34,410
-22.1% growth (2024-2034)
7K
Openings/Year
67K
Current Jobs

What Telemarketers Do

Solicit donations or orders for goods or services over the telephone.

💰 Salary

$34,410
Median annual wage (2024)

📈 Job Growth

-22.1%
Decline

🎓 Education

No formal educational credential
Typical entry-level requirement

🚀 Annual Openings

7K
Projected average per year

📚 On-the-Job Training

Short-term on-the-job training
Expected training period

Employment Projections (2024-2034)

Current Employment (2024)

67,400

Projected Employment (2034)

52,500

Top Skills Required

Speaking
Persuasion
Active Listening
Service Orientation
Reading Comprehension

Daily Tasks & Responsibilities

  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Explain products or services and prices, and answer questions from customers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Maintain records of contacts, accounts, and orders.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
  • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

Technology & Tools

Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Salesforce software Zoom

📚 Entry-Level Education

No formal educational credential
Most common requirement

🎯 Recommended Education

High School Diploma
O*NET recommended level

College Rankings

College rankings for this career path are being calculated. Check back soon!

Want this ranking as a spreadsheet? Investor Pro+ members can export any Repit table to CSV. See plans →

Frequently Asked Questions

How much do telemarketers make?
The median annual salary for telemarketers is $34,410.
What education do telemarketers need?
Most telemarketers positions require a no formal educational credential.
Is becoming telemarketers a good career choice?
Telemarketers is projected to see -22.1% job growth from 2024 to 2034, which reflects some decline in the field. With approximately 6,500 job openings expected annually, there are good opportunities for those entering the field.
What are the best colleges for telemarketers?
The best colleges offer strong programs in related fields with experienced faculty and industry connections.
What other job titles are similar to telemarketers?
Telemarketers may also be known as: Call Agent, Call Center Agent, Call Center Operator, Call Center Representative (Call Center Rep), Call Center Sales Agent, Call Center Telemarketer, Contact Center Agent, Direct Sales Agent, Donation Worker, Inbound Call Center Agent, Inbound Telemarketer, Inside Sales Representative (Inside Sales Rep), Marketing Processor, Outbound Sales Agent, Outbound Telemarketer, Scheduling Agent, Solicitor, Telemarketer, Telemarketing Representative (Telemarketing Rep), Telemarketing Sales Representative (Telemarketing Sales Rep). These titles often refer to similar roles with varying responsibilities or specializations.