Correspondence clerks

SOC Code: 43-4021
Also known as:
Authorization and Referral Coordinator, Authorization Coordinator, Authorization Representative (Authorization Rep), Authorization Specialist, Chargeback Specialist
Median Annual Salary
$46,740
-5.6% growth (2024-2034)
700
Openings/Year
7K
Current Jobs

What Correspondence clerks Do

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

💰 Salary

$46,740
Median annual wage (2024)

📈 Job Growth

-5.6%
Decline

🎓 Education

High school diploma or equivalent
Typical entry-level requirement

🚀 Annual Openings

700
Projected average per year

📚 On-the-Job Training

Short-term on-the-job training
Expected training period

Employment Projections (2024-2034)

Current Employment (2024)

6,900

Projected Employment (2034)

6,500

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Top Skills Required

Writing
Reading Comprehension
Active Listening
Speaking
Critical Thinking

Daily Tasks & Responsibilities

  • Maintain files and control records to show correspondence activities.
  • Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
  • Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
  • Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • Compile data from records to prepare periodic reports.
  • Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
  • Route correspondence to other departments for reply.

Technology & Tools

Epic Systems Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft SharePoint Microsoft Windows Microsoft Word SAP software

📚 Entry-Level Education

High school diploma or equivalent
Most common requirement

🎯 Recommended Education

High School Diploma
O*NET recommended level

Degree Programs for Correspondence clerks

These degree programs can prepare you for a career as a correspondence clerks:

General Office Occupations and Clerical Services

1,543 degrees awarded • 116 colleges offer this program
View Colleges →

Best Colleges for Becoming a Correspondence clerks

Ranked by Repit grade, then by degrees in related programs. These are the top-rated colleges that prepare students to become correspondence clerks.

# College Location Related Degrees Repit Grade
1 Bob Jones University Greenville, SC 15 B
2 Diversified Vocational College Los Angeles, CA 97 C+
3 Panola College Carthage, TX 76 C+
4 Davis Technical College Kaysville, UT 45 C+
5 Eastern Arizona College Thatcher, AZ 29 C+
6 Spokane Community College Spokane, WA 14 C+
7 Pierce College District Lakewood, WA 12 C+
8 Gateway Technical College Kenosha, WI 10 C+
9 Midland College Midland, TX 10 C+
10 Milwaukee Area Technical College Milwaukee, WI 9 C+
11 Moraine Park Technical College Fond du Lac, WI 8 C+
12 Madison Area Technical College Madison, WI 7 C+
13 Everett Community College Everett, WA 7 C+
14 Northwood Technical College Rice Lake, WI 7 C+
15 Bellevue College Bellevue, WA 7 C+
16 Aims Community College Greeley, CO 6 C+
17 Northcentral Technical College Wausau, WI 6 C+
18 Kansas City Kansas Community College Kansas City, KS 5 C+
19 Southwest Texas Junior College Uvalde, TX 5 C+
20 Arkansas State University-Newport Newport, AR 5 C+

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Frequently Asked Questions

How much do correspondence clerks make?
The median annual salary for correspondence clerks is $46,740.
What education do correspondence clerks need?
Most correspondence clerks positions require a high school diploma or equivalent. Common degree programs include General Office Occupations and Clerical Services.
Is becoming correspondence clerks a good career choice?
Correspondence clerks is projected to see -5.6% job growth from 2024 to 2034, which reflects some decline in the field. With approximately 700 job openings expected annually, there are good opportunities for those entering the field.
What are the best colleges for correspondence clerks?
Top colleges for aspiring correspondence clerks include Bob Jones University, Diversified Vocational College, Panola College, Davis Technical College, Eastern Arizona College. These schools are ranked based on their Repit grade and the number of graduates in related programs.
What other job titles are similar to correspondence clerks?
Correspondence clerks may also be known as: Authorization and Referral Coordinator, Authorization Coordinator, Authorization Representative (Authorization Rep), Authorization Specialist, Chargeback Specialist, Claims Correspondence Clerk, Collections Correspondent, Commercial Correspondent, Correspondence Analyst, Correspondence Clerk, Correspondence Coordinator, Correspondence Dictator, Correspondence Renew Clerk, Correspondence Representative (Correspondence Rep), Correspondence Review Clerk, Correspondence Specialist, Correspondence Transcriber, Correspondent, Customer Service Correspondence Clerk, Dispute Resolution Analyst. These titles often refer to similar roles with varying responsibilities or specializations.