Order clerks
SOC Code: 43-4151Also known as:
Ad Taker (Advertising Taker), Advertising Clerk (Ad Clerk), Advertising Space Clerk (Ad Space Clerk), Back Order Clerk, Blood Bank Credit Clerk
Median Annual Salary
$44,660
-17.2% growth (2024-2034)
8K
Openings/Year
90K
Current Jobs
What Order clerks Do
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
💰 Salary
$44,660
Median annual wage (2024)
📈 Job Growth
-17.2%
Decline
🎓 Education
Some college, no degree
Typical entry-level requirement
🚀 Annual Openings
8K
Projected average per year
📚 On-the-Job Training
Short-term on-the-job training
Expected training period
Employment Projections (2024-2034)
Current Employment (2024)
89,500
Projected Employment (2034)
74,100
Related Careers
Customer service representatives
$42,830 •
-5.5% growth
Postal service clerks
$61,630 •
-3.5% growth
Production, planning, and expediting clerks
$57,770 •
-1.8% growth
Shipping, receiving, and inventory clerks
$43,190 •
-7.7% growth
Top Skills Required
Active Listening
Speaking
Reading Comprehension
Service Orientation
Writing
Daily Tasks & Responsibilities
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Check inventory records to determine availability of requested merchandise.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Compute total charges for merchandise or services and shipping charges.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
Technology & Tools
📚 Entry-Level Education
Some college, no degree
Most common requirement
🎯 Recommended Education
High School Diploma
O*NET recommended level
Degree Programs for Order clerks
These degree programs can prepare you for a career as a order clerks:
Customer Service Support/Call Center/Teleservice Operation
3,621 degrees awarded •
27 colleges offer this program
General Office Occupations and Clerical Services
1,543 degrees awarded •
116 colleges offer this program
Receptionist
87 degrees awarded •
11 colleges offer this program
Best Colleges for Becoming a Order clerks
Ranked by Repit grade, then by degrees in related programs. These are the top-rated colleges that prepare students to become order clerks.
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Frequently Asked Questions
How much do order clerks make?
The median annual salary for order clerks is $44,660.
What education do order clerks need?
Most order clerks positions require a some college, no degree.
Common degree programs include Customer Service Support/Call Center/Teleservice Operation, General Office Occupations and Clerical Services, Receptionist.
Is becoming order clerks a good career choice?
Order clerks is projected to see -17.2% job growth from 2024 to 2034,
which reflects some decline in the field. With approximately 8,000 job openings expected annually,
there are good opportunities for those entering the field.
What are the best colleges for order clerks?
Top colleges for aspiring order clerks include
Bob Jones University, Sinclair Community College, Central Georgia Technical College, Diversified Vocational College, Panola College.
These schools are ranked based on their Repit grade and the number of graduates in related programs.
What other job titles are similar to order clerks?
Order clerks may also be known as: Ad Taker (Advertising Taker), Advertising Clerk (Ad Clerk), Advertising Space Clerk (Ad Space Clerk), Back Order Clerk, Blood Bank Credit Clerk, Blood Bank Order Control Clerk, Catalogue Clerk, Classified Ad Clerk (Classified Advertisement Clerk), Classified Ad Taker (Classified Advertisement Taker), Clerical Order Filler, Compliance Clerk, Contact Clerk, Contact Worker, Film Rental Clerk, Food and Beverage Order Clerk, Fulfillment Associate, Fulfillment Center Associate, Fulfillment Clerk, Fulfillment Specialist, Gas Distribution and Emergency Clerk.
These titles often refer to similar roles with varying responsibilities or specializations.