Hotel, motel, and resort desk clerks
SOC Code: 43-4081Also known as:
Desk Clerk, Floor Clerk, Front Desk Agent, Front Desk and Night Auditor, Front Desk Associate
Median Annual Salary
$34,270
+3.7% growth (2024-2034)
44K
Openings/Year
264K
Current Jobs
What Hotel, motel, and resort desk clerks Do
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
💰 Salary
$34,270
Median annual wage (2024)
📈 Job Growth
+3.7%
As fast as average
🎓 Education
High school diploma or equivalent
Typical entry-level requirement
🚀 Annual Openings
44K
Projected average per year
📚 On-the-Job Training
Short-term on-the-job training
Expected training period
Employment Projections (2024-2034)
Current Employment (2024)
264,200
Projected Employment (2034)
274,000
Related Careers
Lodging managers
$68,130 •
+3.4% growth
Locker room, coatroom, and dressing room attendants
$34,800 •
+6.4% growth
Concierges
$37,320 •
+2.3% growth
Counter and rental clerks
$38,540 •
+3.2% growth
Receptionists and information clerks
$37,230 •
+0.0% growth
Top Skills Required
Speaking
Social Perceptiveness
Service Orientation
Active Listening
Coordination
Daily Tasks & Responsibilities
- Greet, register, and assign rooms to guests of hotels or motels.
- Contact housekeeping or maintenance staff when guests report problems.
- Issue room keys and escort instructions to bellhops.
- Make and confirm reservations.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Keep records of room availability and guests' accounts, manually or using computers.
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
- Review accounts and charges with guests during the check out process.
- Record guest comments or complaints, referring customers to managers as necessary.
- Compute bills, collect payments, and make change for guests.
Technology & Tools
📚 Entry-Level Education
High school diploma or equivalent
Most common requirement
🎯 Recommended Education
High School Diploma
O*NET recommended level
College Rankings
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Frequently Asked Questions
How much do hotel, motel, and resort desk clerks make?
The median annual salary for hotel, motel, and resort desk clerks is $34,270.
What education do hotel, motel, and resort desk clerks need?
Most hotel, motel, and resort desk clerks positions require a high school diploma or equivalent.
Is becoming hotel, motel, and resort desk clerks a good career choice?
Hotel, motel, and resort desk clerks is projected to see +3.7% job growth from 2024 to 2034,
which is about average for all occupations. With approximately 43,600 job openings expected annually,
there are good opportunities for those entering the field.
What are the best colleges for hotel, motel, and resort desk clerks?
The best colleges offer strong programs in related fields with experienced faculty and industry connections.
What other job titles are similar to hotel, motel, and resort desk clerks?
Hotel, motel, and resort desk clerks may also be known as: Desk Clerk, Floor Clerk, Front Desk Agent, Front Desk and Night Auditor, Front Desk Associate, Front Desk Attendant, Front Desk Auditor, Front Desk Clerk, Front Desk Concierge, Front Desk Coordinator, Front Desk Receptionist, Front Desk Representative, Front Office Agent, Guest Service Agent, Guest Service Representative, Guest Services Agent (GSA), Guest Services Associate, Guest Services Attendant, Guest Services Representative, Guest Services Team Member.
These titles often refer to similar roles with varying responsibilities or specializations.