Social and community service managers

SOC Code: 11-9151
Also known as:
Adoption Services Manager, Adult Daycare Coordinator, Borough Coordinator, Case Manager, Case Services Manager
Median Annual Salary
$78,240
+6.4% growth (2024-2034)
19K
Openings/Year
220K
Current Jobs

What Social and community service managers Do

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

💰 Salary

$78,240
Median annual wage (2024)

📈 Job Growth

+6.4%
Faster than average

🎓 Education

Bachelor's degree
Typical entry-level requirement

🚀 Annual Openings

19K
Projected average per year

👔 Work Experience

Less than 5 years
Required before entry

Employment Projections (2024-2034)

Current Employment (2024)

219,800

Projected Employment (2034)

233,900

Related Careers

Rehabilitation counselors

$46,110 • +1.4% growth

Healthcare social workers

$68,090 • +7.7% growth

Community health workers

$51,030 • +11.3% growth

Top Skills Required

Social Perceptiveness
Service Orientation
Active Listening
Critical Thinking
Active Learning

Daily Tasks & Responsibilities

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Recruit, interview, and hire or sign up volunteers and staff.
  • Research and analyze member or community needs to determine program directions and goals.
  • Implement and evaluate staff, volunteer, or community training programs.

Technology & Tools

Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word

📚 Entry-Level Education

Bachelor's degree
Most common requirement

🎯 Recommended Education

Bachelor's Degree
O*NET recommended level

Degree Programs for Social and community service managers

These degree programs can prepare you for a career as a social and community service managers:

Business Administration and Management, General

336,590 degrees awarded • 2,332 colleges offer this program

Business/Commerce, General

57,976 degrees awarded • 815 colleges offer this program

Social Work

57,279 degrees awarded • 781 colleges offer this program

Public Administration

13,898 degrees awarded • 426 colleges offer this program

Human Services, General

11,674 degrees awarded • 421 colleges offer this program

Behavioral Sciences

5,391 degrees awarded • 117 colleges offer this program

Community Organization and Advocacy

2,651 degrees awarded • 107 colleges offer this program

Non-Profit/Public/Organizational Management

2,454 degrees awarded • 185 colleges offer this program

Social Work, Other

622 degrees awarded • 29 colleges offer this program

Youth Services/Administration

267 degrees awarded • 24 colleges offer this program

Best Colleges for Becoming a Social and community service managers

Ranked by Repit grade, then by degrees in related programs. These are the top-rated colleges that prepare students to become social and community service managers.

# College Location Related Degrees Repit Grade
1 University of Michigan-Ann Arbor Ann Arbor, MI 1,770 A+
2 Boston University Boston, MA 2,188 A
3 University of Florida Gainesville, FL 1,490 A
4 University of North Carolina at Chapel Hill Chapel Hill, NC 1,173 A
5 The University of Texas at Austin Austin, TX 1,038 A
6 Columbia University in the City of New York New York, NY 1,036 A
7 University of Southern California Los Angeles, CA 1,021 A
8 University of Pennsylvania Philadelphia, PA 1,002 A
9 New York University New York, NY 956 A
10 University of Georgia Athens, GA 896 A
11 San Diego State University San Diego, CA 2,656 B+
12 California State University-Long Beach Long Beach, CA 2,054 B+
13 University of Illinois Urbana-Champaign Champaign, IL 1,766 B+
14 University of Central Florida Orlando, FL 1,576 B+
15 Northeastern University Boston, MA 1,362 B+
16 North Carolina State University at Raleigh Raleigh, NC 1,160 B+
17 Babson College Wellesley, MA 1,154 B+
18 University of South Florida Tampa, FL 980 B+
19 Florida International University Miami, FL 939 B+
20 Ohio State University-Main Campus Columbus, OH 886 B+

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Frequently Asked Questions

How much do social and community service managers make?
The median annual salary for social and community service managers is $78,240.
What education do social and community service managers need?
Most social and community service managers positions require a bachelor's degree. Common degree programs include Business Administration and Management, General, Business/Commerce, General, Social Work.
Is becoming social and community service managers a good career choice?
Social and community service managers is projected to see +6.4% job growth from 2024 to 2034, which is faster than average for all occupations. With approximately 18,600 job openings expected annually, there are good opportunities for those entering the field.
What are the best colleges for social and community service managers?
Top colleges for aspiring social and community service managers include University of Michigan-Ann Arbor, Boston University, University of Florida, University of North Carolina at Chapel Hill, The University of Texas at Austin. These schools are ranked based on their Repit grade and the number of graduates in related programs.
What other job titles are similar to social and community service managers?
Social and community service managers may also be known as: Adoption Services Manager, Adult Daycare Coordinator, Borough Coordinator, Case Manager, Case Services Manager, Casework Department Director, Casework Director, Casework Services Director, Child Welfare Director, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Club Manager, Community Center Director, Community Organization Director, Community Outreach Coordinator, Community Service Director, Community Service Organization Director, Community Services Director, Contract Sheltered Workshop Supervisor. These titles often refer to similar roles with varying responsibilities or specializations.