Reservation and transportation ticket agents and travel clerks

SOC Code: 43-4181
Also known as:
Aircraft Agent, Aircraft Cabin Agent, Airline Agent, Airline Reservation Agent, Airline Reservationist
Median Annual Salary
$41,460
+2.8% growth (2024-2034)
14K
Openings/Year
132K
Current Jobs

What Reservation and transportation ticket agents and travel clerks Do

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

💰 Salary

$41,460
Median annual wage (2024)

📈 Job Growth

+2.8%
As fast as average

🎓 Education

High school diploma or equivalent
Typical entry-level requirement

🚀 Annual Openings

14K
Projected average per year

📚 On-the-Job Training

Short-term on-the-job training
Expected training period

Employment Projections (2024-2034)

Current Employment (2024)

131,900

Projected Employment (2034)

135,600

Related Careers

Baggage porters and bellhops

$36,020 • -1.6% growth

Counter and rental clerks

$38,540 • +3.2% growth

Travel agents

$48,450 • +2.2% growth

Flight attendants

$67,130 • +9.2% growth

Passenger attendants

$37,560 • +4.7% growth

Top Skills Required

Active Listening
Speaking
Service Orientation
Social Perceptiveness
Reading Comprehension

Daily Tasks & Responsibilities

  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Trace lost, delayed, or misdirected baggage for customers.
  • Check baggage and cargo and direct passengers to designated locations for loading.
  • Provide boarding or disembarking assistance to passengers needing special assistance.
  • Confer with customers to determine their service requirements and travel preferences.
  • Announce arrival and departure information, using public address systems.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
  • Maintain computerized inventories of available passenger space and provide information on space reserved or available.
  • Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.

Technology & Tools

Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word

📚 Entry-Level Education

High school diploma or equivalent
Most common requirement

🎯 Recommended Education

High School Diploma
O*NET recommended level

College Rankings

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Frequently Asked Questions

How much do reservation and transportation ticket agents and travel clerks make?
The median annual salary for reservation and transportation ticket agents and travel clerks is $41,460.
What education do reservation and transportation ticket agents and travel clerks need?
Most reservation and transportation ticket agents and travel clerks positions require a high school diploma or equivalent.
Is becoming reservation and transportation ticket agents and travel clerks a good career choice?
Reservation and transportation ticket agents and travel clerks is projected to see +2.8% job growth from 2024 to 2034, which is about average for all occupations. With approximately 14,400 job openings expected annually, there are good opportunities for those entering the field.
What are the best colleges for reservation and transportation ticket agents and travel clerks?
The best colleges offer strong programs in related fields with experienced faculty and industry connections.
What other job titles are similar to reservation and transportation ticket agents and travel clerks?
Reservation and transportation ticket agents and travel clerks may also be known as: Aircraft Agent, Aircraft Cabin Agent, Airline Agent, Airline Reservation Agent, Airline Reservationist, Airline Station Agent, Airline Ticket Agent, Airport Agent, Airport Sales Agent, Auto Club Travel Counselor, Automobile Club Information Clerk, Automobile Travel Club Counselor, Baggage Agent, Baggage Clerk, Boarding Agent, Booking Agent, Cabin Agent, Cabin Service Agent, Cabin Services Agent, Call Center Reservation Agent. These titles often refer to similar roles with varying responsibilities or specializations.