First-line supervisors of gambling services workers
SOC Code: 39-1013Also known as:
Blackjack Pit Boss, Blackjack Supervisor, Cardroom Manager, Cardroom Supervisor, Casino Floor Runner
Median Annual Salary
$61,590
+2.0% growth (2024-2034)
3K
Openings/Year
33K
Current Jobs
What First-line supervisors of gambling services workers Do
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
💰 Salary
$61,590
Median annual wage (2024)
📈 Job Growth
+2.0%
As fast as average
🎓 Education
High school diploma or equivalent
Typical entry-level requirement
🚀 Annual Openings
3K
Projected average per year
👔 Work Experience
Less than 5 years
Required before entry
Employment Projections (2024-2034)
Current Employment (2024)
32,500
Projected Employment (2034)
33,100
Related Careers
Gambling managers
$85,580 •
+1.2% growth
Gambling dealers
$33,280 •
-0.6% growth
Gambling and sports book writers and runners
$30,460 •
-6.1% growth
Gambling change persons and booth cashiers
$34,810 •
-6.4% growth
Gambling cage workers
$36,990 •
-5.0% growth
Top Skills Required
Monitoring
Service Orientation
Active Listening
Speaking
Reading Comprehension
Daily Tasks & Responsibilities
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Respond to and resolve patrons' complaints.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Establish and maintain banks and table limits for each game.
Technology & Tools
📚 Entry-Level Education
High school diploma or equivalent
Most common requirement
🎯 Recommended Education
High School Diploma
O*NET recommended level
Degree Programs for First-line supervisors of gambling services workers
These degree programs can prepare you for a career as a first-line supervisors of gambling services workers:
Casino Dealing
564 degrees awarded •
1 colleges offer this program
Casino Management
23 degrees awarded •
6 colleges offer this program
Best Colleges for Becoming a First-line supervisors of gambling services workers
Ranked by Repit grade, then by degrees in related programs. These are the top-rated colleges that prepare students to become first-line supervisors of gambling services workers.
| # | College | Location | Related Degrees | Repit Grade |
|---|---|---|---|---|
| 1 | Florida Atlantic University | Boca Raton, FL | 4 | B |
| 2 | University of Nevada-Las Vegas | Las Vegas, NV | 2 | C+ |
| 3 | Central Michigan University | Mount Pleasant, MI | 1 | C+ |
| 4 | Crescent City Bartending School | New Orleans, LA | 564 | C |
| 5 | Lake Michigan College | Benton Harbor, MI | 9 | C |
| 6 | College of the Muscogee Nation | Okmulgee, OK | 5 | C |
| 7 | Tohono O'odham Community College | Sells, AZ | 2 | C |
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Frequently Asked Questions
How much do first-line supervisors of gambling services workers make?
The median annual salary for first-line supervisors of gambling services workers is $61,590.
What education do first-line supervisors of gambling services workers need?
Most first-line supervisors of gambling services workers positions require a high school diploma or equivalent.
Common degree programs include Casino Dealing, Casino Management.
Is becoming first-line supervisors of gambling services workers a good career choice?
First-line supervisors of gambling services workers is projected to see +2.0% job growth from 2024 to 2034,
which is about average for all occupations. With approximately 3,300 job openings expected annually,
there are good opportunities for those entering the field.
What are the best colleges for first-line supervisors of gambling services workers?
Top colleges for aspiring first-line supervisors of gambling services workers include
Florida Atlantic University, University of Nevada-Las Vegas, Central Michigan University, Crescent City Bartending School, Lake Michigan College.
These schools are ranked based on their Repit grade and the number of graduates in related programs.
What other job titles are similar to first-line supervisors of gambling services workers?
First-line supervisors of gambling services workers may also be known as: Blackjack Pit Boss, Blackjack Supervisor, Cardroom Manager, Cardroom Supervisor, Casino Floor Runner, Casino Floor Supervisor, Casino Floorperson, Casino Manager, Casino Services Supervisor, Casino Shift Manager (CSM), Casino Slot Supervisor, Casino Supervisor, Contract Runner, Dual Rate Supervisor, Electronic Gambling Device Supervisor, Electronic Gaming Device Supervisor, Executive Casino Host, Floor Person, Floor Supervisor, Floorperson.
These titles often refer to similar roles with varying responsibilities or specializations.